Frequently Asked Questions

Your questions, thoughtfully answered to help you feel confident booking.

General Information

Do I need to be home for the cleaning?
Do you bring your own cleaning supplies?
Are your cleaners background checked and insured?
How long does a typical cleaning take?

Services & Pricing

What’s included in a standard home cleaning?
What’s the difference between a standard home cleaning and a deep cleaning?
Can I request specific areas to be cleaned?
How is pricing determined for each service?

Booking & Scheduling

Can I make changes to my booking after it’s confirmed?
Do you offer recurring cleanings?
How soon can I schedule a same-day cleaning?
What is your cancellation policy?